Three ways digital order management can work for you:
Save time and improve customer service
by centralizing delivery orders and performance data on one tablet to reduce missed orders, cancellations, order issues and more.
Increase your bottom line
with flexible and easy menu management, as well as key insights across all orders, canceled orders, order volume, commission payout, location, brand and delivery service.
Get more sales and reach more customers
on delivery apps and beyond with automated marketing features to grow orders, sales, reach and ranking.
GET YOUR ONLINE, DELIVERY AND DIGITAL ORDERS IN ORDER
Online ordering and delivery aren’t going anywhere. Smart restaurants are taking advantage, but finding out quickly that these channels bring complexity across the business.
Digital order management, powered by Otter, helps you seamlessly integrate your online, digital and delivery channels with the rest of your business to maximize productivity, results, and growth. Otter’s platform helps restaurants manage online orders across all delivery apps, adjust prep time on the fly, automatically sync menus and item availability as well as send orders straight to the kitchen printer or integrated POS – all in one place.
LET DIGITAL ORDER MANAGEMENT HELP YOU:
Simplify restaurant operations – Everything you do to manage your business just got a little simpler, such as balancing orders, managing menus, delivery handoffs, inventory stock and much more
Leverage data to improve your bottom line – Keep track of your restaurant sales, missed orders, store status, financials, and more so you can act fast to improve your performance
Grow your business – Increase sales with your own online ordering channel and automated promotions. Optimize savings on commissions and marketing spend to drive profit faster than ever before
YOU’LL GET:
Access to the platform that has processed more than a billion orders for more than 275,000 customers in more than 40 countries – with tools that can increase marketplace promotion by up to 10%, reduce marketplace downtime by up to 50% and cut missed order rates to under 1% – as well as save minutes on every order and menu update*
A single platform for all of your delivery platforms and online ordering channels – replace the tablets clogging up your kitchen with Otter, including options for a single tablet setup or direct integrations to your point of sale
Dedicated support via phone, email, and chat, plus customer success and technical account management when you need it
*Results based on typical Otter customer performance measured from Otter platform backend aggregate data across all US&C Customers from April-July 2023.
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